Like dominoes, Sprint's consumer-friendly policies continue to fall one at a time. Citing "high costs," the Now Network will begin discontinuing its practice of allowing customers to upgrade their phone 10-14 days prior to the official date of eligibility. According to the memo leaked by TechnoBuffalo, the program will cease to exist as of June 1st. It sounds like this policy change is an unfortunate consequence of the company's large investments in iPhones and its still-dormant LTE network. It may not be enough to convince many Sprint customers to jump ship, but this isn't the first cost-cutting measure put forth by Dan Hesse's team -- and we have a hard time believing it will be the last. We've reached out to Sprint for official comment and will update you as soon as we have word.

Sprint reportedly cancelling its early upgrade program June 1st originally appeared on Engadget on Wed, 16 May 2012 11:28:00 EDT. Please see our terms for use of feeds.

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The idea of a smaller iPad has been rattling around the tech rumor mill for many a month now, but the iPhone's 3.5-inch screen? That's sacred surely? Well, according to the Wall Street Journal, apparently not. It's reporting that those ever-famous "people familiar with the situation" have told it that Apple has ordered screens that are larger that the ones used in the flagship phone so far. There's no specifics on size, with the sources only going as far to say they are "at least" four inches. Apple, however, has declined to comment -- no surprises there -- but perhaps now is the time to start the office pool. Just hope you don't land on the "4-inch iPad" square.

WSJ: Apple moving towards larger iPhone screens originally appeared on Engadget on Wed, 16 May 2012 07:26:00 EDT. Please see our terms for use of feeds.

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The Wall Street Journal is reporting that the next iPhone will have a display which measures "at least 4 inches diagonally." Quoting sources familiar with Apple's supply chain, they also suggest that production of the device is due to commence next month. More »

We know almost too well how smartphones perform in US market share; what we don't usually see is how happy customers are once the shrink wrap's off. Going by a newly-expanded American Customer Satisfaction Index, it's the iPhone that most scratches the itch at a score of 83. Despite having just been added, Apple was noticeably ahead of a three-way tie between HTC, LG and Nokia at 75. You might not want to look if you're a freshly-minted RIM executive: the BlackBerry made its freshman debut on the charts at the bottom, or 69. Big carriers have their own reasons to wince, too, knowing that smaller carriers like US Cellular and TracFone scored higher on the happiness meter than incumbents hiking service fees. While there's definitely some wiggle room for your own experience to have been better or worse, if you were an iPhone owner on a regional carrier in the past few months, you were statistically the most likely to be on Cloud Nine.

Continue reading iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants

iPhone waltzes into top spot of US phone satisfaction index, small carriers trump the giants originally appeared on Engadget on Wed, 16 May 2012 04:19:00 EDT. Please see our terms for use of feeds.

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It's been nearly a month since we saw the Roku 2 and LT get hit with some performance-boosting updates, and now the pair's about to be on the receiving end of some additional enhancements. Version 4.7 -- which is also coming to that new Roku HD -- brings with it a slew of improvements, including refined stability for the aforementioned player and a sharpened device discovery method on the company's Android / iOS applications. Inside v4.7, Roku's also added support for channels using Microsoft Smooth Streaming as well as other improvements to help with launch of "several new partner channels" later this year. The refresh is set to arrive automatically over the next 48 hours, though you could always grab it manually by hitting the Software Update menu on your tiny box.

New Roku HD, 2 and LT updated to version 4.7, slew of 'under the hood' improvements in tow originally appeared on Engadget on Wed, 16 May 2012 03:59:00 EDT. Please see our terms for use of feeds.

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If you're needing to keep Mike & Mike an arm's length away at all times, ESPN has refreshed its Radio app to help with just that. Now optimized to the iPad in addition to the iPhone and iPod touch, the software allows you to sort your listening habits by sports, teams and athletes that you follow. The free version offers access to podcasts, the 20-minute SportCenter cycle, and offline listening for on-demand content. Currently, the premium version of the app is free as well -- touting custom stations / playlists, live audio pause / rewind, myESPN personalization, alerts / push notifications and a few more gems to keep you well informed on the latest Red Sox debacle. After a "limited time," though, you'll have to shell out $4.99 for the premium app and its 35 ESPN radio stations. What about Android and WP7 devices, you ask? The folks in Bristol claim that apps for those platforms will arrive later this summer.

Continue reading ESPN Radio app gets a refresh, now properly outfitted for the iPad

ESPN Radio app gets a refresh, now properly outfitted for the iPad originally appeared on Engadget on Wed, 16 May 2012 03:21:00 EDT. Please see our terms for use of feeds.

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Already on the iPhone and iPad, WatchESPN is a wonderful app that lets users well, watch ESPN on their er, iPhone and iPads. It's wonderful though! And it'll be even more wonderful once it hits Apple TV. More »

The new Sparrow for iPhone update brings lots of new features, but unfortunately, push notifications aren't amongst them. More »